Terms of Service
Last updated: February 12, 2026
Overview
Welcome to Tom Ford. These Terms of Service explain the rules and conditions that apply when you visit our website, browse products, create or use an account, place an order, or contact us for customer support.
Throughout these Terms, “we,” “us,” and “our” refer to Tom Ford. “You” and “your” refer to any visitor, customer, or person using our website, online store, or related services.
Acceptance of Terms
By accessing our website, using our online store, or placing an order with Tom Ford, you agree to follow these Terms of Service and any policies referenced on our website.
If you do not agree with these Terms, you should not use our website, submit information, or place an order. Your continued use of our website after updates are posted means you accept the revised Terms.
Online Store Terms
You may use our website only for lawful purposes and in accordance with these Terms. By using the online store, you confirm that you are able to make purchases online in your location or that you have permission from a parent or legal guardian.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website in a way that may harm Tom Ford, other customers, or third parties.
Product Information
We aim to present product names, descriptions, images, colors, sizing, materials, and other details as clearly and accurately as possible. However, product colors and details may appear differently depending on your device, display settings, or browser.
Product information may be updated, corrected, or removed at any time. We do not promise that every product description, image, price, or availability detail will always be complete, current, or free from error.
Pricing and Availability
Prices, promotions, availability, and product details may change without notice. Items placed in your cart are not reserved until checkout is completed and your order is accepted.
We may limit quantities, discontinue items, correct listing errors, or cancel orders when necessary, including when a product is unavailable, incorrectly priced, or affected by a technical or display error.
Orders and Payment
When you place an order with Tom Ford, you agree to provide accurate billing, shipping, contact, and payment information. Please review your order carefully before submitting it.
All orders are subject to review and acceptance. We may refuse, cancel, or limit an order if we believe there is an error, unauthorized activity, payment issue, stock issue, policy violation, or other concern that affects order processing.
Payment must be successfully authorized before an order can be processed. If payment cannot be verified or completed, your order may be delayed or canceled.
Shipping Reference
Tom Ford offers Free Worldwide Shipping as part of our store policies. Shipping information, estimated delivery timing, and order-specific delivery details may be shown during checkout or provided in your order communications.
Delivery times are estimates and may be affected by order processing, destination, customs review, weather, carrier delays, or events outside our control. Please review the shipping information available on our website for more details.
Return Reference
Tom Ford offers 30 Days Free Returns on eligible items in accordance with our return policy. Return eligibility, item condition requirements, refund timing, and return instructions are explained in our Return Policy.
Customers must follow the return instructions provided by customer service before sending any return. Returns sent without following the correct instructions may not be accepted.
Account Information
If account features are available, you may create or use an account to access certain store functions, such as viewing order information or saving details for future use.
You are responsible for keeping your account login details secure and for all activity that occurs under your account. Please make sure your account information is accurate and current.
If you believe your account has been accessed without permission, contact us promptly at [email protected].
Prohibited Uses
You agree not to use our website, products, content, or services for any prohibited purpose, including but not limited to:
- Violating any applicable law, regulation, or third-party right.
- Providing false, misleading, or fraudulent information.
- Placing fraudulent, abusive, or unauthorized orders.
- Attempting to interfere with the security, performance, or operation of our website.
- Uploading, transmitting, or distributing viruses, malware, or harmful code.
- Collecting, scraping, or using website, store, or customer data without permission.
- Using our content, branding, product information, or website materials for unauthorized commercial purposes.
- Harassing, abusing, insulting, harming, defaming, threatening, or discriminating against others.
We may restrict or terminate access to our website or services if we believe these Terms have been violated.
Intellectual Property
All website content, including text, images, graphics, logos, product names, page layouts, designs, icons, and other materials, belongs to Tom Ford or its content providers and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, publish, or use any part of our website or content without prior written permission from Tom Ford, except for personal, non-commercial use of the online store.
Third-Party Links and Tools
Our website may include links to third-party websites, payment services, apps, tools, or other resources. These third-party services are provided for convenience and may be subject to their own terms and policies.
Tom Ford is not responsible for the content, accuracy, availability, practices, or policies of third-party websites or services. You should review third-party terms before using their services.
Disclaimer
We work to keep our website accurate, secure, and available, but we cannot promise that the website will always operate without interruption, delay, error, or security issue.
Website content, product information, and services may be updated, suspended, corrected, or discontinued at any time. Product use, care, and results may vary, and customers should follow any product care instructions provided with the item or displayed on the product page.
Limitation of Liability
To the fullest extent permitted by applicable law, Tom Ford will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or products.
Nothing in these Terms is intended to limit any rights that cannot be limited under applicable law.
Accuracy of Information
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping, returns, or other details.
We may correct errors, update information, or cancel affected orders at any time. If an order is canceled after payment has been captured, a refund will be issued where appropriate.
Changes to Terms
We may revise these Terms of Service from time to time by posting an updated version on this page. The “Last updated” date near the top of this page shows when the Terms were most recently revised.
Your continued use of our website after updated Terms are posted means you accept the revised Terms.
Contact Information
For questions about these Terms of Service, your order, shipping, returns, account information, or customer support, please contact Tom Ford at:
Email: [email protected]
